This Privacy Policy describes how ServerGenAi Discord bot ("the Bot", "we", "us", or "our") collects, uses, and shares information when you use our Discord bot services.
1. Information We Collect
When you use ServerGenAi Discord bot, we may collect the following types of information:
- Discord Server Information: Server ID, server name, and channel IDs where the bot is active
- User Information: Discord user IDs, usernames, and discriminators of users who interact with the bot
- Command Usage Data: Commands used, timestamps, and basic interaction data
- Message Content: Only when explicitly required for bot functionality (e.g., AI processing), and only for the duration needed to provide the service
2. How We Use Information
We use the collected information to:
- Provide, maintain, and improve the bot's functionality
- Respond to user requests and support needs
- Monitor bot performance and usage patterns
- Prevent abuse and ensure compliance with our Terms of Service
- Develop new features and services
3. Data Storage and Retention
We store data only as long as necessary to provide our services:
- Server configuration data is stored until the bot is removed from the server
- Temporary processing data (like AI prompts) is deleted immediately after processing
- Usage logs are retained for up to 30 days for debugging and abuse prevention
4. Data Sharing and Disclosure
We do not sell, trade, or rent your personal information. We may share information only:
- When required by law or to respond to legal process
- To protect the rights and safety of our users and the public
- With service providers who assist in operating the bot (subject to confidentiality agreements)
5. Third-Party Services
The bot may use third-party services (like AI APIs) to provide functionality. These services have their own privacy policies, and we encourage you to review them.
6. Data Security
We implement reasonable security measures to protect your information from unauthorized access, alteration, or destruction. However, no online service is 100% secure, and we cannot guarantee absolute security.
7. Your Rights and Choices
You have the right to:
- Remove the bot from your server at any time
- Request deletion of your server's data by contacting us
- Opt out of certain data collection by not using specific bot features
8. Children's Privacy
Our bot is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us to have it removed.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify users of significant changes by posting the new policy on our website and updating the "Last Updated" date.
10. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
- Through our Discord server support channels
- Via direct message to the bot (if configured)
11. GDPR Compliance (For EU Users)
For users in the European Union, we comply with GDPR requirements. You have the right to access, correct, or delete your personal data. Contact us to exercise these rights.